Look for the Customer Care Dealer badge for the finest heating and air conditioning professionals in the business.
At American Standard Heating & Air Conditioning, we believe that the purchasing process can be easy, even
pleasurable, from the first contact meeting to the installation and follow-up.
How do we do it? With our carefully designed Customer Care Dealer Program,
which produces dealers who embrace the total concept of customer service and satisfaction.
Each of our dealers must meet rigid requirements and standards to ensure their
absolute commitment to excellence in every aspect of the business. Our dealers
also constantly seek ways to improve the customer experience. After most interactions,
they will provide a Customer Satisfaction Survey, which rates their performance and
offers them valuable feedback. Not every dealer can live up to our rigorous demands.
But when it comes to your comfort, we believe you should expect nothing less.